Frequently Asked Questions

Find answers to common questions about Soulea

Product Details

Does Soulea come with a warranty?

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How does Soulea work?

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Is Soulea rechargeable?

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What materials is Soulea made from?

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Usage & Care

Is it safe to bring at the airport?

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What temperature water should I use?

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How often do I need to charge Soulea?

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How do I clean Soulea?

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Orders & Shipping

Do you ship to all of Australia?

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How long does shipping take?

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What if my order is delayed?

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Can I change my delivery address after ordering?

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Returns & Refunds

How do I return my Soulea?

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How long do refunds take?

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Can I exchange my Soulea for a different size?

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What if my Soulea arrives damaged?

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